Résumé

Learn more about my educational background, work experience, and design skills.

Click here to download my résumé in Adobe PDF format.

Education

Trident Technical College

Charleston, SC (2002-2003)

Internet/Multimedia Design Certificate

Winthrop University

Rock Hill, SC (1996-2000)

Bachelor of the Arts in Art / Minor in Business

Work Experience

Oracle NetSuite (Bronto Software)

Durham, NC (March 2014 - Present)

Digital Designer III / Principal Consultant

As a Digital Designer III on the ACS team at Oracle NetSuite, I deliver a variety of billable services to Bronto clients, with a focus on driving revenue through email marketing. These services include the full execution of a client’s campaigns, from designing the creative and copywriting, to coding a client’s day-to-day promotions, triggered campaigns, transactional messages and responsive templates, as well as consulting with clients on best practices.

I work closely with Bronto Marketing Strategists to execute on a variety of strategic projects to increase revenue, assist Bronto’s product team with testing new enhancements to the email message editor, maintain the HTML boilerplate for use across the design team, and assist AM's with scoping projects for new clients.

Major clients I have worked with include: KFC, Ashley Furniture, Samsonite, Lobster Gram, Timex, Christopher & Banks, VUSE (R.J. Reynolds), PHE, Estee Lauder and more.

Jerry’s Artarama

Raleigh, NC (January 2004 - March 2014)

Graphic Designer / Web Developer / Email Marketing Specialist

Created email marketing promotions and maintained site content for jerrysartarama.com and aswexpress.com. Email marketing duties included the graphic design, coding, testing and scheduling of messages for Jerry's and ASW. Maintenance duties included adding new products, images, videos, and descriptions to the web sites, updating home page content, and creating landing pages for campaigns, art contests, special events, and new products.

Starbucks Coffee

Mt. Pleasant, SC / Raleigh, NC

(May 2002 - December 2003)

Barista and Shift Supervisor

Provided exemplary service to Starbucks customers, preparing beverages to standard, ensuring a clean store environment, and coordinating barista duties to run each shift efficiently.

Muzak LLC

Fort Mill, SC (May 2000 - April 2002)

Client Services Representative

Assisted Muzak clients with account issues over the phone, coordinated data entry projects for audio marketing and finance, and helped to facilitate Muzak’s What’s Playing Help-Line.

Skills